Salon Services FAQs

Booking ahead is the most reliable way to secure your preferred time, especially on weekends. If you are hoping to walk in, call the salon first on 0429 180 262 and the team will confirm availability for that day.

Start with how you want to look and feel rather than a specific service name. The team will listen, look at your hair or skin, and recommend the option that suits you — browse the full menu on our services page for an overview first.

Yes, it is a good idea. Services like balayage, keratin and permanent straightening depend on your hair's condition and history, so a short conversation first helps the team plan the right approach and timing.

Yes — many guests combine services, such as a haircut with beard grooming or threading with a facial. Mention everything you would like when you book so enough time is set aside.

Call the salon as early as you can and the team will rearrange or cancel your booking for you.

A zero fade takes the sides down to the shortest clipper grade, while a skin fade blends all the way down to bare skin for the sharpest contrast. Both are on our men's menu — your artist can show you the difference before cutting.

Most fades look their sharpest for around two to four weeks, depending on how fast your hair grows and how tight you like the blend. Your artist can suggest a rhythm that suits your cut.

Yes. Kids haircuts and senior citizens haircuts are both part of the men's menu, taken at a patient, comfortable pace.

Absolutely — it is one of the most popular pairings at BGS. Mention both when booking so the artist can shape the cut and beard together.

The menu includes beard grooming, a faded beard finished with the razor, a traditional clean shave, and beard colour.

A root touch-up colours only the regrowth near the scalp to blend it back into your existing colour. Global hair colour covers the hair from roots to ends in a single shade.

Highlights are placed in foils for a more uniform, defined result. Balayage is hand-painted onto the surface of the hair for a softer, sun-kissed effect that grows out gently.

Keratin smoothing works on most hair types, but the right call depends on your hair's condition and treatment history. The team will assess your hair and advise honestly before you commit.

Nanoplasty is a straightening and smoothing treatment designed to leave hair with a natural fall and shine. Ask the team whether it suits your hair before booking.

Smoothing relaxes frizz while keeping some natural movement in the hair. Permanent straightening restructures the hair for a consistently straight result until it grows out.

Tell the team about any allergies, sensitivities or past reactions when you book, and they will confirm what is needed before your colour service.

In general: gentle shampoo, less heat styling, and a little patience between washes. Your artist will give you care guidance specific to the service you had.

It depends on what your skin needs — the D-Tan facial targets tan and dullness, the Korean Glass Skin facial focuses on hydration and glow, and options like the Gold and Diamond facials suit special occasions. The team will help you choose on the day.

A facial focused on lifting tan build-up and surface dullness so your skin tone looks more even and refreshed.

Arrive with clean skin and little or no makeup in the area being threaded. Some people notice brief redness afterwards, which usually settles quickly.

Yes, they are often booked together. Mention both when you book and the team will sequence them properly.

It varies with your skin — many guests enjoy a facial every few weeks. The team can suggest a sensible rhythm for your skin type.

For a haircut, come as you normally are. For colour or chemical treatments, ask the team when you book — the best preparation depends on the service.

Share your colour and treatment history, any allergies or scalp sensitivity, and anything unusual you have noticed about your hair or skin. The more the artist knows, the safer and better the result.

Please do — photos make the consultation much easier. Your artist will tell you honestly how the reference translates to your hair.

Tell the team when you book and again before your service begins. They will advise the best approach for you, and will not proceed with anything you are not comfortable with.